FLURRY
LOTW Gear
Authentic Leather Patch
Made in Canada
- Shaker knit
- Double layer
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Returns Policy
Unworn items with original tags attached are eligible for a full refund within 30 days of purchase. Items must be returned in the original condition received and with original packaging. Only regular priced items may be refunded, unfortunately sale items cannot be refunded and are a final sale.To complete your return, we require the receipt included with your order.Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment. LOTW Gear reserves the right to deny a refund on an item if it is deemed to have been damaged, altered, or worn previously.
You will be responsible for paying for the shipping costs of returning your item. Shipping costs are non-refundable. Please note, your return will be processed for the order total, minus shipping costs. Depending on where you live, the time it may take for your exchanged product to reach us, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item. To return your product, please send us an email with your order number to: hello@lotwgear.com.
Shipping
Shipping is available within Canada via Canada Post. Free shipping across Canada is provided on all purchases over $50.
For items in stock, please allow 2-3 business days for order processing and 1-5 business days for shipping within Canada. Shipping outside of Canada will vary by location.
For items not in stock, please allow 10-14 business days for order processing and 1-5 business days for shipping within Canada. Shipping outside of Canada will vary by location,
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Please contact us at hello@lotwgear.com to arrange for shipping outside of Canada.
